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Accenture, Celonis partner in process mining technology

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MNJ launches digital transformation division

MNJ Technologies, an IT solutions provider in Buffalo Grove, Ill., launched a digital transformation division, which will include its managed services businesses.

The division, dubbed Ignyte, will focus on areas such as cloud, security, unified communications and SD-WAN. The division will pursue opportunities among medium-sized businesses in industry sectors including financial services, manufacturing, retail, and the state, local and education market.

Ignyte marks the latest business model transformation at MNJ, which was founded 20 years ago as a VAR. The company began its push into services in 2017 and has since developed specific offerings such as an SD-WAN demo lab.

Accenture, Celonis partner in process mining technology

MNJ rolled out its digital transformation unit to meet the needs of customers grappling with issues such as cloud cost optimization and outmoded communications systems, said Ben Niernberg, COO at MNJ. "Most midmarket companies are starving for talent and time," he said.

Ben Niernberg

Typically, a business moving from a legacy private branch exchange to unified communications as a service could expect to spend 12 months creating a shortlist of options, selecting vendors, conducting a proof of concept and deploying UCaaS, Niernberg said. But Ignyte's ability to source and aggregate a range of vendor offerings can reduce a yearlong project to three or four months from initial market scoping to implementation, he noted.

Ignyte's UCaaS partners include RingCentral and Nextiva.

The Ignyte launch required an investment in people as well as technology. The digital transformation sales cycle and customer conversations compelled the division to hire specialized salespeople, presales and delivery engineers, and marketing and product teams, Niernberg said.